Troubleshooting GitHub App Permissions

Modified on Thu, 3 Apr at 1:56 PM


If you are experiencing issues with your GitHub app, here are a few items to check to ensure that everything is set up correctly:


1. Make sure that the GitHub app was established under your organization settings, not your personal GitHub account. This is important to ensure that the app has access to the necessary repositories and organization settings.


2. Confirm that the app has been granted the minimum set of permissions required for it to function properly. These permissions include access to repository metadata, administration, contents, issues, and webhooks. For organization settings, the app should have permissions for administration, members, and webhooks.


3. Verify that the 'Manage projects for an organization' option is set to Read-Only. This setting ensures that the app can view and manage projects within the organization without making any unauthorized changes.





By checking these items and ensuring that the GitHub app has the correct permissions and settings, you can troubleshoot any issues you may be experiencing and ensure that your app is functioning as intended. If you continue to experience problems, feel free to reach out to our customer support team for further assistance.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article